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RETURN & REFUND POLICY
EFFECTIVE 10/25/2025

Return & Refund Policy


We take great care in providing high-quality services and healthy, pasture-raised Dorper sheep. Because our offerings include live animals and personalized coaching, our refund policy is tailored to each category.


Live Animal Sales


All live animal sales are final. We do not accept returns once the animal has left our property. Buyers are responsible for transportation, care, and housing upon pickup or delivery.


If an animal arrives in poor condition or there is a concern about health or documentation, please contact us within 24 hours at contact@sunsetridgeranchwy.com. We will assess the situation and may offer a partial refund or replacement at our discretion.


Coaching Services


Coaching sessions are non-refundable once delivered. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance by emailing hello@lorinapoli.com. Missed appointments or late cancellations may be forfeited. If you purchase a coaching package and are unsatisfied after the first session, you may request a partial refund for unused sessions within 7 days of the initial appointment.


How to Request a Refund


To request a refund or report an issue, please email:

Include your order details, concern, and any relevant information or photos. We aim to respond within 2–3 business days.


Policy Updates


We may update this Return & Refund Policy from time to time. Changes will be posted on this page with an updated effective date.
 

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